Support for account, subscription, and app issues.
Send support requests to support@uselogica.com. Include your platform, a short description of the issue, and screenshots if they help.
I bought Pro but it still looks locked.
First try restoring purchases from the paywall. If the account was linked after the purchase, sign in again and give the app a moment to refresh subscription state.
I switched phones or reinstalled the app.
Sign back into the same linked account and restore purchases if needed. If access still does not return, contact support and include the store account and platform used for the purchase.
How do I report a bug?
Email support with the device model, platform version, app version, and a short reproduction sequence. Screenshots or screen recordings are helpful.
How do refunds work?
Refunds are generally handled by the store where the purchase was made. Apple and Google each run their own refund process.
What should I include in a support email?
Include your platform, app version if known, whether you are using a guest or linked account, and screenshots or screen recordings if the problem is visual or flow-related.
How do I ask for data deletion or privacy help?
Send a request to support and describe what you want removed or clarified. For device-only local data, uninstalling the app may remove the data stored on that device.
Can you restore deleted tracking data?
Not reliably at this stage. The app is still primarily local-first, and deleted local data may not be recoverable unless a backup feature is added later.